
( Note: If you are adding a Microsoft 365 Groups email to Front, please follow the steps in our How to connect a Microsoft 365 Groups email article, as they differ from the steps to add a distribution list.)įollow the steps on the screen and copy the Front forwarding address. Click Create.Ĭhoose Microsoft from the list, choose whether you are using Office 365 or On-premise Exchange server, and select Distribution Group or Microsoft 365 Group. Instructions Receive emails with forwardingĬlick the gear icon on the top right of Front and into the Company settings tab.Ĭlick on Inboxes on the left menu and Add a shared inbox.įill out the name and description of your inbox. More information on how Front works with Shared Mailboxes can be found here. If you have an Office 365 subscription, consider transitioning the Distribution Group to a Shared Mailbox to take advantage of Front’s API sync capabilities.

Consider having all teammates connect their user mailboxes to Front, which will allow Front to import that history.

You need to have Microsoft Exchange administrator to complete the setup.The person who adds the distribution group needs to be a Front admin.

A Distribution Group is a free mail option that Microsoft provides to companies who want to easily distribute mail sent to a single address to a group or team of people. Follow these instructions to add your Exchange Server or Online Distribution Group for your team in Front.
